Project Control
Track every project with custom IDs, status, creation date, initiator, Planner link, tasks, subtasks, assignees, completion percentage, and exports.
Client operations platform
ClientOps Hub
Local mode
Client, project, and documentation edits are available on this device.
Admin
PCGEN internal operations system
One hub for projects, client records, IT documentation, and reports.
PCGEN ClientOps Hub is built to keep customer work visible, structured, and ready for handover. It connects project tracking, Microsoft 365 access, customer documentation, incident reports, backup reports, exports, and admin controls in one secure workspace.
Why it exists
Built so client information is not scattered across chats, folders, notes, and memory.
The system gives PCGEN a standard way to record what was done, who initiated it, what is still open, which customer it belongs to, and where the formal documentation or billing export can be found.
Customer Register
Maintain contract and non-contract clients with contacts, notes, logos, and a central customer list used across documentation and reports.
Network Documentation
Fill in detailed blanks for client infrastructure, VLANs, IP ranges, gateways, firewalls, servers, printers, M365, backups, credentials, and recovery notes.
Client Reports
Create structured incident, phishing, virus, backup failure, backup success, and recovery test reports with branded export outputs.
M365 Access
Use Microsoft 365 organization users for access, with admin-controlled permissions so viewers can track while only authorized users can edit.
Exports and Billing
Export project, documentation, and report records as PDF, Word, HTML, or Excel-ready files with PCGEN branding and customer logos where relevant.
Total
0
All tracked projects
Completed
0
Delivered or closed
Ongoing
0
Active or in progress
Projects
0 shown| Project | Status | Completion | Created | Activity | Actions |
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